Your Store Runs.
You Focus on
Growth.
An AI-accelerated E-commerce Virtual Assistant who runs the day-to-day of your store — listings, orders, inventory, customer messages, and returns — so you get back to marketing, sourcing, and scaling.
You Grow the Brand.
They Run the Store.
From the moment an order drops to the day it arrives, your VA owns every step — so nothing ships late, wrong, or silent.
Every Store Task,
Off Your Plate
The daily operations of running an online store — done accurately, on time, so you can spend your hours on the things that actually grow revenue.
Product Listings & Catalog
- Create & update listings
- SEO titles & descriptions
- Images, variants & pricing
- Cross-channel accuracy
Order Processing
- Order review & fulfilment
- Shipping labels & tracking
- 3PL / dropship coordination
- Issue flagging
Inventory Management
- Stock tracking & counts
- Low-stock alerts
- Reorder drafts
- Dead-stock spotting
Customer Messages
- Product & order questions
- Where-is-my-order tickets
- Gorgias / Zendesk / email
- On-brand, on-time replies
Returns & Refunds
- RMA processing
- Refunds to policy
- Exchange coordination
- Return-reason tracking
Marketplace Management
- Amazon Seller Central
- Etsy & eBay listings
- Multi-channel sync
- Buy-box & policy checks
Store Maintenance
- Shopify / WooCommerce upkeep
- Collections & menus
- Discount & promo setup
- App & theme tidy-ups
Reviews & Reputation
- Review requests
- Respond to feedback
- Flag & escalate issues
- Protect your rating
If it keeps your store running, your E-commerce VA handles it.
Store Ops at
Peak-Season Speed.
Your VA pairs every repetitive store task with the right AI tool — so listings, replies, and reports that used to eat your evenings get done in a fraction of the time.
- ✓ AI product descriptions in your brand voice
- ✓ AI-drafted replies for common customer questions
- ✓ Bulk listing & image workflows
- ✓ Automated tracking & order-status updates
- ✓ Every reply reviewed by a human before it sends
Reliable Through
Every Sale & Spike.
E-commerce breaks when orders pile up and no one's watching. Here's how we keep yours steady.
Store SOPs
Your fulfilment, returns, and listing processes get documented — so the work stays consistent and a backup can jump in fast.
Secure Access
NDA-signed VAs with least-privilege store access. No payment data stored, and access revocable in one click.
Peak-Season Backup
Because the work is documented, we can add a briefed backup for Black Friday, launches, and holiday spikes.
Reputation Protected
Fast, on-brand customer replies and careful returns handling keep your ratings and reviews where they should be.
Stores of
Every Kind
From Overwhelmed to
Store on Autopilot
Share Your Store
Tell us your platform, your daily tasks, and where the bottlenecks are. No lengthy setup.
Meet Your E-com VA
Within 24 hours you're matched with a VA who already knows Shopify, Amazon, or your platform of choice.
The Store Runs Itself
Orders ship, customers are happy, catalog stays clean — and you get your time back for growth.
What Store Owners Say
About Their VA
My VA runs our Shopify store end to end — orders, tickets, listings. We did our biggest Black Friday ever and I barely touched the back office.
Our Amazon and Etsy listings were a mess. My VA cleaned up the whole catalog, fixed our titles, and our conversion actually went up.
Customer response time went from two days to two hours. Our review score climbed and the where-is-my-order emails basically disappeared.
Scales With
Your Order Volume
Same transparent rates as every DedicatAide plan. Most stores run on Professional or Business.
Starter
10 hrs · $13/hr extra
- Small store support
- Orders & customer messages
- Dedicated VA
- 3-hour free trial
Professional
40 hrs · $11/hr extra
- Full store operations
- Up to 10 hr rollover
- Listings, orders & support
- 3-hour free trial
Business
80 hrs · $10/hr extra
- High-volume & multi-channel
- Up to 20 hr rollover
- Priority support
- 3-hour free trial
Lighter or heavier workload? Plans range from $60/mo (5 hours) to $1,120/mo (160 hours). Compare all 6 plans →
E-commerce VA
FAQ
Which e-commerce platforms do your VAs work with?
Shopify, WooCommerce, Amazon Seller Central, Etsy, eBay, BigCommerce, and Squarespace Commerce, plus the tools around them — Gorgias, Zendesk, Klaviyo, ShipStation, Inventory Planner, and more. If you sell on it, we can run it.
Can a VA process orders and handle fulfilment?
Yes. Your VA processes orders, generates shipping labels, updates tracking, coordinates with your 3PL or dropship suppliers, and flags anything unusual before it becomes a customer complaint.
Will they handle customer messages and returns?
Yes. They answer product questions, resolve where-is-my-order tickets, process returns and refunds to your policy, and escalate the genuinely tricky cases to you — so your inbox stays calm and customers stay happy.
Can they list and optimize products?
Yes. They create and update product listings, write and optimize titles and descriptions (AI-drafted, human-polished), upload images, set variants and pricing, and keep your catalog accurate across every channel.
How do you keep my store data and customer info secure?
Every VA signs an NDA, works with least-privilege access to your store, and follows your data-handling rules. We never store payment details, and access can be revoked instantly at any time.
What if my order volume spikes during a sale or holiday?
Plans are month-to-month, so you can scale up for peak season and back down after. Because your VA documents SOPs, a briefed backup can be added quickly to absorb Black Friday or launch-week volume.