Your Business Should
Run on Systems.
Not on You.
A Business Operations VA who documents how your company actually works, fixes the processes that keep breaking, coordinates the people and tools — and turns "it's all in my head" into systems that run without you.
You Set Direction.
They Keep It All Moving.
This is the kind of control your operations VA keeps for you — one clear view of projects, processes, vendors, and the numbers that matter.
📋 Projects on track
📘 SOPs documented
- ✓ New-client onboarding
- ✓ Order fulfilment
- ✓ Monthly reporting
- ✓ Refund & returns flow
🤝 Vendors & renewals
📊 This week
The Operations Layer,
Run for You
Not task execution — ownership of how the work flows. Your VA looks across the whole operation, finds what's breaking, and builds the system that fixes it.
SOPs & Documentation
- Capture how work happens
- Written, repeatable SOPs
- Searchable process library
- Kept current as you grow
Process Improvement
- Map current workflows
- Find bottlenecks & errors
- Redesign & simplify
- Remove recurring fires
Project Coordination
- Task assignment & tracking
- Deadline & blocker chasing
- Stand-ups & status updates
- Asana, ClickUp, Trello, Monday
Vendor & Supplier Management
- Vendor onboarding
- Contract & renewal tracking
- Payment follow-ups
- Subscription audits
Ops Dashboards & KPIs
- KPI tracking & reporting
- Notion / Airtable dashboards
- Weekly ops snapshots
- Trends surfaced early
Tools & Systems Admin
- App setup & cleanup
- User & access management
- Integrations between tools
- Keeping systems tidy
Team Communication
- Internal updates & recaps
- Meeting notes & actions
- Follow-up until done
- Keeping everyone aligned
Workflow Automation
- Automate recurring steps
- Zapier & Make flows
- Cut manual hand-offs
- Documented & monitored
If it's how your business runs, your Operations VA owns it.
Operations Judgment,
at AI Speed.
The thinking stays human — what to fix, how to structure it, who to chase. The grunt work behind it gets paired with AI, so systems get built in days, not quarters.
- ✓ AI-drafted SOPs from recordings & notes
- ✓ Auto-built reports & dashboards
- ✓ Zapier + Make automations for hand-offs
- ✓ AI status summaries across projects
- ✓ Human judgment on every decision that matters
Systems That Survive
Growth, Holidays & You.
Operations fail when they live in one person's head. Here's how we make sure yours don't.
Everything Documented
Your business stops depending on memory. Every process becomes a written system anyone can follow — including a backup VA.
Weekly Ops Reporting
A clear snapshot every week — projects, KPIs, risks, and decisions needed. You always know how the operation is really running.
Backup VA Ready
Because the work is documented, a briefed backup can step in under the same NDA without your operation skipping a beat.
Quality Reviews
Free quality check-ins keep standards high. Misalignment is corrected on our time, not yours — at no extra cost.
Businesses Ready
to Run on Systems
From "It's in My Head" to
Documented & Running
Map What You Have
Your VA learns how your business runs today — the processes, tools, people, and the parts that keep breaking.
Document & Improve
One workflow at a time, they write the SOP, fix what's broken, and coordinate the people and tools involved.
It Runs Without You
Your operation lives in systems, not your head — so it keeps running on the days you step away.
What Founders Say
About Their Ops VA
For the first time, our business runs when I'm on holiday. My ops VA documented everything that used to live in my head — now the team just follows the SOPs.
She coordinates our six freelancers, keeps ClickUp honest, and sends one clean status report a week. I went from chasing everyone to actually leading.
The process improvements paid for themselves in a month. One fixed hand-off alone killed a mistake that was costing us refunds every week.
Built for the
Whole Operation
Same transparent rates as every DedicatAide plan. Most operations clients run on Professional or Business.
Starter
10 hrs · $13/hr extra
- Document key SOPs
- Light project tracking
- Dedicated VA
- 3-hour free trial
Professional
40 hrs · $11/hr extra
- Run projects, vendors & SOPs
- Up to 10 hr rollover
- Process improvement
- 3-hour free trial
Business
80 hrs · $10/hr extra
- Own the operations layer
- Up to 20 hr rollover
- Priority support
- 3-hour free trial
Lighter or heavier workload? Plans range from $60/mo (5 hours) to $1,120/mo (160 hours). Compare all 6 plans →
Business Operations VA
FAQ
What does a business operations virtual assistant actually do?
They keep the engine room running: documenting how your business works into SOPs, improving messy processes, coordinating projects and people, managing vendors, maintaining your tools and systems, and turning operations into clear dashboards and reports. It's the difference between a business that depends on you for everything and one that runs on documented systems.
How is this different from an administrative assistant?
An admin VA executes tasks you hand them. An operations VA owns how the work flows — they look across your whole operation, find what's breaking or repeating, document it, improve it, and coordinate the people and tools involved. Admin keeps the day running; operations makes the business scalable.
Will they learn how my specific business runs?
Yes — that's the core of the role. In the first weeks your operations VA maps how things actually work today, documents it, and then starts tightening it. The longer they work with you, the more of your business lives in clear systems instead of your head.
Can they manage other freelancers or our team's tasks?
Yes. Operations VAs routinely coordinate projects across your team and external freelancers — assigning tasks, chasing deadlines, running stand-ups, and keeping your project tools (Asana, ClickUp, Trello, Monday) accurate and current.
Do they use AI in operations work?
Yes. They pair operations work with AI — drafting SOPs faster, summarizing project status, building reports, and automating recurring steps with tools like Zapier and Make. The judgment stays human; the busywork gets automated.
What if our processes are a mess and barely documented?
That's the most common starting point — and exactly where the value is. Your VA starts by capturing what happens today, however messy, then turns it into documented, repeatable processes one workflow at a time. You don't need anything organized before you begin.